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TERMS & CONDITIONS

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1. Introduction

Welcome to [Your Business Name] (“we,” “our,” or “us”). By accessing or using our website ([Your Website URL]) and purchasing products, you agree to the following terms and conditions. Please read them carefully before placing an order.

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2. Eligibility

  • To purchase from this site, you must be at least 18 years old and have the legal capacity to enter into binding agreements.

  • By placing an order, you confirm that all information provided is accurate and complete.

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3. Products and Pricing

  • All prices are in Australian dollars (AUD) and include GST unless otherwise stated.

  • We reserve the right to change product prices or discontinue items without prior notice.

  • Product descriptions, images, and specifications are provided for informational purposes and may vary slightly from actual items.

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4. Use of Third-Party Logos and Advertising

  • Our website and advertising materials may include logos, trademarks, and content from third-party companies to represent their products.

  • All such trademarks, logos, and content are the property of their respective owners and are used solely for product promotion and identification purposes.

  • The inclusion of third-party logos or advertising does not imply affiliation, endorsement, or sponsorship by the respective companies, unless explicitly stated.

  • If you believe any use of third-party content infringes on intellectual property rights, please contact us at info@masticman.solutions.

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5. Ordering and Payment

  • Orders can be placed through our website. Payment must be made in full at the time of order.

  • Accepted payment methods include Bank transfer, Credit card.

  • We reserve the right to cancel or refuse orders due to errors, fraud suspicion, or insufficient stock.

 

6. Shipping and Delivery

  • Shipping costs and delivery times will be calculated at checkout and are subject to change based on location and order size.

  • We aim to process and dispatch orders within 1 - 2 business days, but delivery times may vary.

  • Risk of loss or damage to products passes to you upon delivery to the specified address.

 

7. Returns and Refunds

  • Please refer to our Returns Policy for detailed information.

  • Refunds are processed in compliance with Australian Consumer Law, covering faulty, damaged, or incorrectly described items.

 

8. Warranty

  • All products are covered under applicable manufacturer warranties, if provided.

  • Any claims must be made in accordance with the warranty terms outlined by the manufacturer.

 

9. Liability

  • To the fullest extent permitted by law, we exclude all liability for any direct, indirect, or consequential loss or damage arising from your use of our site or products.

  • Our liability for breach of a non-excludable condition or warranty is limited to the replacement, repair, or refund of the purchased product.

 

10. Intellectual Property

  • All content on this website, including text, images, and our own trademarks, is owned or licensed by us and protected under Australian intellectual property laws.

  • Third-party logos and trademarks used on this site remain the property of their respective owners and are displayed with permission or under fair-use provisions.

  • You may not reproduce, modify, or distribute any content without prior written consent.

 

11. Governing Law

  • These terms and conditions are governed by the laws of Australia. Any disputes will be resolved in the jurisdiction of Victoria, AUSTRALIA.

 

12. Changes to Terms

  • We reserve the right to update these terms and conditions at any time. Changes will be effective upon posting to this website.

 

13. Contact Information

For any questions or concerns, please contact us at:

Payment Methods
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